1. Boost Member Engagement and Satisfaction
   The training equips employees with the skills to better understand and meet member needs. This leads to more meaningful interactions, stronger relationships, and ultimately, higher member satisfaction and loyalty.

2. Foster a Proactive and Positive Culture
   By encouraging employees to anticipate needs and lead with a positive mindset, the training helps build a workplace culture that is solution-oriented and member-focused—key traits for long-term cooperative success.

3. Enhance Employee Motivation and Morale
   When employees feel confident in their ability to serve members effectively, they are more motivated and engaged in their roles. This can lead to improved job satisfaction and reduced turnover.

4. Strengthen the Cooperative’s Brand and Reputation
   Consistently excellent service reinforces the cooperative’s commitment to its members. This not only enhances its public image but also differentiates it from competitors in a meaningful way.

In-person Sessions (Recommended)
Strongly recommended for an interactive, positive and culture building in-person experience.

1 Session/day: $3,500 + travel
Up to 3 sessions/day: $4,500 + travel
Session Duration: 2 hours
Class Size: No limitations

Virtual Sessions
Featuring a live facilitator for each session. Attendees can engage with the facilitator and colleagues via chat and other interactive features.

Pricing: $1,500 per session
Duration: 90 minutes
Class Size: No limitations

Easy steps to get started:​

• Fill out the form below.

• Hop on a call to discuss goals & strategy.​

• Pick sessions and scheduling format.​

• Lock-in training dates.​