Touchstone Energy® helps its member cooperatives strengthen their relationships with their members. It is a national network of electric cooperatives across 45 states that provides research, communications resources, and employee training programs to help its member cooperatives better engage and serve their members. As a result, Touchstone Energy cooperatives are positioned to achieve superior member satisfaction and engagement to strengthen the cooperative, the community it serves, and the electric cooperative community at large. Through access to targeted programs and a unifying, national brand, Touchstone Energy cooperatives stand out as a trusted source of power and information to their 30 million member-owners every day. 

There is increased value to being aligned with a national trusted brand providing information for member-consumers to increase energy efficiency and use of new technologies. A network-wide digital communications effort focused on the cooperative difference reinforces the value of being a member and having a voice in your electric utility. Continued customer service training for cooperative employees ties to high member satisfaction with an average  score of 85 in the American Customer Satisfaction Index (ACSI®)

Our Values

Touchstone Energy builds on the 7 principles with our core values that guide all we do.

Annual Report Cover

Each year, members received our annual report outlining key accomplishments and custom artwork that you will find hanging in cooperative offices across the country.

Two lineworkers fist bumping

Touchstone Energy is member-led with opportunities to get involved! Meet our board and other leadership groups that drive the Touchstone Energy agenda forward.

25th Anniversary Logo

November 24, 2022 begins the 25th year for Touchstone Energy.  Visit this page after to see how we are celebrating this milestone!

Member Raising His Hand

Touchstone Energy co-ops come from across the country and in all shapes and sizes.  Learn more about the membership and how to join here.

Speakers Bureau

Touchstone staff travel the country speaking to co-op groups about Member Engagement, Building Trust, Customer service, and more.  Find your next speaker here.