Welcome to the Learning and Leadership Center

Touchstone Energy’s Learning and Leadership Center empowers every cooperative employee with on‑demand, virtual and in‑person opportunities to grow skills, build confidence and excel on their own schedule.

Upcoming Events and Featured Resources 

SHiNE Town Hall: Thursday, July 23 at 2 PM ET (Webinar)

SHiNE

Whether you have a design question, need guidance on using specific features, or simply want to see what’s new, this session is a great opportunity to get expert insights and stay up to date. 

Register here.

LinkedIn Learning: Building Emotional Intelligence Skills in the Age of AI

AI

In the age of AI, emotional intelligence is crucial for meaningful connections and effective teamwork. This learning path equips learners with skills to build relationships, develop emotional awareness, communicate with empathy, establish trust, and increase social perceptiveness. By completing these courses, participants will excel in AI-enhanced workplaces, driving stronger connections and organizational success. 

Click here to take course.

Touchstone Energy 101 Webinar (Available through LinkedIn Learning)

TSE 101

Discover the resources and benefits included in your Touchstone Energy membership. Your membership gives you access to research, ad creative, training, and more to help you engage with your member-owners. 

Watch webinar.

Save the Date for NEXT 2027: February 1 - 3 (Amelia Island, Florida)

NEXT

The NEXT Conference is where co-ops and businesses meet. You’ll be immersed in everything from industry trends and emerging technologies to best practice sharing and valuable on-the-job intangibles. Repeat attendees and survey feedback confirms the value of the NEXT for professional development and networking.

Visit website

 

All Resources

On-Demand

LinkedIn Learning

Association of National Advertisers

Playbooks and Energy Articles

New: Member Satisfaction & Benchmarking Services

Admire and Acquire

SHiNE Blog and Help Center

Archived Webinars (Available through LinkedIn Learning)

Touchstone Energy Program Demos (Available through LinkedIn Learning)

Virtual

Service Excellence (Virtual)

SHiNE Town Hall

Educational Webinars (Available through LinkedIn Learning)

Archived Webinars (Available through LinkedIn Learning)

In-Person

Service Excellence

Speakers Bureau

NEXT Conference

New: Business Member Summit & Cooperative Advantage Summit (Coming Soon!)

Connect, PowerXchange, and Community Service Project

Commmitment to Community

Member Engagement & SHiNE Workshops

 

On-Demand

LinkedIn Learning

Gain unlimited access to thousands of expert-led courses through LinkedIn Learning, empowering cooperative employees to continuously build skills and advance their careers.

Resource Links
LinkedIn Learning

Association of National Advertisers

Access exclusive ANA resources, training, webinars, research, and industry best practices to strengthen your marketing expertise and stay ahead of emerging trends.

Resource Links
Association of National Advertisers

Playbooks and Energy Articles

Access a curated library of playbooks, guides, and energy industry articles to support informed decision-making and inspire new ideas.

Resource Links
Playbooks and Energy Articles

New: Member Satisfaction & Benchmarking Services

Leverage member satisfaction insights and industry benchmarking data to better understand member needs, measure performance, and identify opportunities to enhance engagement.

Resource Links
Member Satisfaction & Benchmarking Services

Admire and Acquire

Discover and adapt proven ideas from across the cooperative network by exploring successful campaigns, creative assets, and best practices that can be customized for your organization.

Resource Links
Admire and Acquire

SHiNE Best Practices

Access proven strategies, case studies, and customized to enhance your cooperative's website.

Resource Links
SHiNE Case Studies

 

Virtual

Service Excellence (Virtual)

This virtual training is a flexible learning option that equips your employees with the skills and strategies needed to enhance member engagement and satisfaction. This session provides an accessible way for employees to build service excellence skills while fostering a culture where they feel empowered and motivated.

Resource Links
Service Excellence

SHiNE Town Hall

Watch the most recent SHiNE Town Hall via your complimentary LinkedIn Learning account.

Resource Links
SHiNE Town Hall

Educational Webinars (Available through LinkedIn Learning)

Touchstone Energy educational webinars provide convenient access to insights on programs, services, research, and best practices designed to help cooperatives enhance member satisfaction, strengthen engagement, and build a stronger future.

Resource Links
LinkedIn Learning

Archived Webinars (Available through LinkedIn Learning)

Access a library of recorded webinars covering key topics for electric cooperative professionals. Learn at your own pace with expert-led sessions focused on leadership, communication, member engagement, workplace skills, and industry best practices, all available anytime through LinkedIn Learning.

Resource Links
LinkedIn Learning

 

In-Person

Service Excellence

Service Excellence is a comprehensive training program that equips your employees with the skills needed to increase member engagement and satisfaction.​ The program fosters a culture where your employees are motivated, and able to anticipate member needs, leading with a positive and proactive mindset.

Resource Links
Service Excellence

Speakers Bureau

The Touchstone Energy team is available to speak at your events and meetings on how being part of this network gives you access to programs that help you strengthen your relationship with member-owners. Here is a list of available speakers for virtual and in-person and the topics they cover.

Resource Links
Speakers Bureau

NEXT Conference

The NEXT Conference is where co-ops and businesses meet. Attendees are immersed in everything from industry trends and emerging technologies to best practice sharing and valuable on-the-job intangibles. Repeat attendees and survey feedback confirms the value of the NEXT for professional development and networking.

Resource Links
NEXT Conference

New: Business Member Summit & Cooperative Advantage Summit (Coming Soon!)

Get ready for two exciting new learning opportunities designed to help cooperative professionals grow, connect, and lead. The Business Member Summit and Cooperative Advantage Summit will feature expert insights, practical strategies, and valuable networking opportunities focused on advancing your cooperative's success. Stay tuned for details and registration information!

Resource Links
Business Member Summit & Cooperative Advantage Summit

Connect, PowerXchange, and Community Service Project

Strengthen your network and make a meaningful impact through Touchstone Energy's involvement at the Connect Conference and PowerXchange. These opportunities foster professional growth, relationship building, and cooperative values in action.

Resource Links
Connect, PowerXchange, and Community Service Project

Commitment to Community

Discover resources and inspiration that support Touchstone Energy's commitment to strengthening the communities we serve. Explore tools, success stories, and best practices that help cooperatives create meaningful local impact through service, partnerships, and community engagement.

Resource Links
Commitment to Community

Member Engagement & SHiNE Workshops

Learn strategies to strengthen member engagement and also to get the most out of the SHiNE website platform. These workshops provide practical guidance, best practices, and hands-on training to help cooperatives create engaging digital experiences, improve website performance, and better connect with their members.

Resource Links
Member Engagement & SHiNE Workshops