SHiNE is the rebrand and expansion of Co-op Web Builder and is the only content management system built exclusively for electric cooperatives and is an exclusive benefit for all Touchstone Energy® members. All are full accessible and have A+ security and 24/7/365 monitoring with no hosting fees.
Co-op Connections
This established program provides member-owners and co-op employees with national and local deals that save money and strengthen business relationships.
Service Excellence
The Service Excellence Suite starts with "Back To Basics" and offers three other sessions to select according to your cooperative's needs. They are designed to foster a culture of Service Excellence by motivating and equipping employees to increase member engagement and satisfaction.
National Advertising
A national advertising buy is placed annually in Touchstone Energy cooperative zip codes to extend the reach of the cooperative network. The goal of this placement is to position the cooperative as the trusted source for information and to complement and support local co-op communication efforts.
Advertising Resources
A suite of advertising creative around the themes of cooperative difference, community, savings, safety, trusted source, renewables for co-ops to locally brand. A variety of formats is available for video, radio, social, print and animations.
NEXT Conference
The NEXT Conference is a signature business-to-business conference that brings together national and regional energy managers with co-op employees, including key account and energy services professionals from around the country.
Member Research & Data
Touchstone Energy regularly sponsors quantitative and qualitative research projects (e.g., National Survey on the Cooperative Difference) to provide cooperatives with data on consumer trends.
ACSI Scores
Touchstone Energy® Cooperatives – both energy and internet service providers – can use the ACSI resources to track and measure their customer satisfaction.
LinkedIn Learning
With more than 13,000 educational courses from Excel to customer service, co-op employees can learn just about anything.
Lands’ End Business Outfitters
This is the place to shop for all your company approved apparel and gear. Monthly savings in addition to 10% off apparel, logos and 5% off promotional product.
Touchstone Energy® Social
Supports your co-op’s Facebook and Instagram profiles with targeted, engaging content that keeps your feed fresh and vibrant. You can opt-in to have content posted directly to your social feeds saving staff time. Co-ops review content calendars monthly and can access this service at no additional cost.
Branded Prepaid Credit Cards
This program allows cooperatives to put their name brand front and center for all payment needs. Access branded pre-paid cards to use for energy efficiency rebates, employee recognition, vendor appreciation, or capital credit returns. There is no cost for this program and co-ops that use the service get between 1 and 3% of their total disbursements back in an annual rebate that can be used to support your local community programs and scholarships.
Touchstone Energy® Balloon
Touchstone Energy members can reserve a hot and/or cold air balloon and a variety of mascots for their events.
