Touchstone Energy Announces 11 Co-ops With
Top 5 ACSI® Scores for Q1 2026
Touchstone Energy® is pleased to recognize 11 member cooperatives that received the top five American Customer Satisfaction Index (ACSI®) scores for energy utility services among all cooperatives participating in measurement for Touchstone Energy in the first quarter of 2026.
The top five scores in that period ranged from 89 to 93, which compares favorably with electric cooperatives’ annual average score of 77, as reported in the syndicated 2026 ACSI Energy Utility Study.
Receiving ACSI scores is a Touchstone Energy membership benefit. There are several member satisfaction survey options free to all Touchstone Energy members, such as the Cooperative Advantage Report, ACSI DIY, ACSI SHiNE, and the ACSI Level 2 Survey.
Congratulations to the following Touchstone Energy member co-ops for their outstanding scores.
*Scores are included in this quarter’s release based on the date the score was reported to Touchstone Energy by ACSI.
|
Touchstone Energy Cooperative |
Score |
|
Bartholomew County REMC, Indiana |
93 |
|
Newton County REMC, Indiana |
93 |
|
Sam Houston Electric Cooperative, Texas |
93 |
|
Mississippi County Electric Cooperative, Arkansas |
92 |
|
San Patricio Electric Cooperative, Texas |
91 |
|
CHELCO, Florida |
90 |
|
Platte-Clay Electric Cooperative, Missouri |
90 |
|
Roughrider Electric Cooperative, North Dakota |
90 |
|
Blue Ridge Energy, North Carolina |
89 |
|
Central Alabama Electric Cooperative, Alabama |
89 |
|
Kosciusko REMC, Indiana |
89 |
