Touchstone Energy Announces 10 Co-ops With
Top 5 ACSI® Scores for Q2 2025

Touchstone Energy® is pleased to recognize 10 member cooperatives that received the top five American Customer Satisfaction Index (ACSI®) scores for energy utility services among all cooperatives participating in measurement for Touchstone Energy in the second quarter of 2025.

The top five scores in that period ranged from 90 to 94, which compares favorably with electric cooperatives’ annual average score of 76, as reported in the syndicated 2025 ACSI Energy Utility Study.

Congratulations to the following Touchstone Energy member co-ops for their outstanding scores.

*Scores are included in this quarter’s release based on the date the score was reported to Touchstone Energy by ACSI.

Top 5 ACSI - Q2 2025

Touchstone Energy Cooperative

Score

Sawnee EMC, Georgia

94

Sam Houston Electric Cooperative, Texas

93

Cobb EMC, Georgia

92

Wheatland Electric, Kansas

92

North West REC, Iowa

91

Jay County REMC, Indiana

90

Logan County Electric Cooperative, Ohio

90

Midwest Electric, Inc., Ohio

90

Prairie Energy Cooperative, Iowa

90

Wharton County Electric Cooperative, Texas

90

Get Your Own Score

Cooperatives interested in getting an ACSI score or participating in other member satisfaction research should visit the ACSI Research page.

Get Your Own Score