Touchstone Energy Announces 12 Co-ops With
Top 5 ACSI® Scores for Q1 2025
Touchstone Energy® is pleased to recognize 12 member cooperatives that received the top five American Customer Satisfaction Index (ACSI®) scores for energy utility services among all cooperatives participating in measurement for Touchstone Energy in the first quarter of 2025.
The top five scores in that period ranged from 89 to 93, which compares favorably with electric cooperatives’ annual average score of 76, as reported in the syndicated 2025 ACSI Energy Utility Study.
Congratulations to the following Touchstone Energy member co-ops for their outstanding scores.
*Scores are included in this quarter’s release based on the date the score was reported to Touchstone Energy by ACSI.
|
Touchstone Energy Cooperative |
Score |
|---|---|
|
Sam Houston Electric Cooperative, Texas |
93 |
|
Coastal Electric Cooperative, Georgia |
92 |
|
Blue Ridge Energy, North Carolina |
91 |
|
Randolph EMC, North Carolina |
91 |
|
Central Alabama Electric Cooperative, Alabama |
90 |
|
CHELCO, Florida |
90 |
|
Jones-Onslow EMC, North Carolina |
90 |
|
Union Power Cooperative, North Carolina |
90 |
|
Bartholomew County REMC, Indiana |
89 |
|
Four County EMC, North Carolina |
89 |
|
SECO Energy, Florida |
89 |
|
Tanner Electric Cooperative, Washington |
89 |
