Touchstone Energy Announces 21 Co-ops With
Top 5 ACSI® Scores for Q3 2024
Touchstone Energy® is pleased to recognize 21 member cooperatives that received the top five American Customer Satisfaction Index (ACSI®) scores for energy utility services among all cooperatives participating in measurement for Touchstone Energy in the third quarter of 2024.
The top five scores in that period ranged from 89 to 94, which compares favorably with electric cooperatives’ annual average score of 78, as reported in the syndicated 2024 ACSI Energy Utility Study.
Congratulations to the following Touchstone Energy member co-ops for their outstanding scores.
*Scores are included in this quarter's release based on the date the score was reported to Touchstone Energy by ACSI.
|
Touchstone Energy Cooperative |
Score |
|---|---|
|
Sawnee EMC, Georgia |
94 |
|
Clinton County Electric Cooperative, Illinois |
92 |
|
Randolph EMC, North Carolina |
92 |
|
Coastal Electric Cooperative, Georgia |
91 |
|
Sam Houston Electric Cooperative, Texas |
91 |
|
Adams Electric Cooperative, Illinois |
90 |
|
Blue Grass Energy, Kentucky |
90 |
|
Blue Ridge Energy, North Carolina |
90 |
|
Central Alabama Electric Cooperative, Alabama |
90 |
|
Four County EMC, North Carolina |
90 |
|
Jones-Onslow, EMC, North Carolina |
90 |
|
Monroe County Electric Cooperative, Illinois |
90 |
|
Palmetto Electric Cooperative, South Carolina |
90 |
|
Tri-County EMC, North Carolina |
90 |
|
A&N Electric Cooperative, Virginia |
89 |
|
Adams Electric Cooperative, Pennsylvania |
89 |
|
Corn Belt Energy Corporation, Illinois |
89 |
|
Karnes Electric Cooperative, Texas |
89 |
|
Laurens Electric Cooperative, South Carolina |
89 |
|
Medina Electric Co-op, Texas |
89 |
|
South River EMC, North Carolina |
89 |
