Touchstone Energy Announces 22 Co-ops With
Top 5 ACSI® Scores for Q4 2024
Touchstone Energy® is pleased to recognize 22 member cooperatives that received the top five American Customer Satisfaction Index (ACSI®) scores for energy utility services among all cooperatives participating in measurement for Touchstone Energy in the fourth quarter of 2024.
The top five scores in that period ranged from 88 to 97, which compares favorably with electric cooperatives’ annual average score of 78, as reported in the syndicated 2024 ACSI Energy Utility Study.
Congratulations to the following Touchstone Energy member co-ops for their outstanding scores.
*Scores are included in this quarter's release based on the date the score was reported to Touchstone Energy by ACSI.
|
Touchstone Energy Cooperative |
Score |
|---|---|
|
Nueces Electric Cooperative, Texas |
97 |
|
Federated Rural Electric, Minnesota |
91 |
|
SECO Energy, Florida |
91 |
|
Withlacoochee River Electric Cooperative, Florida |
91 |
|
Blue Ridge Energy, North Carolina |
90 |
|
Coos-Curry Electric Cooperative, Oregon |
90 |
|
Hendricks Power Cooperative, Indiana |
90 |
|
Nolin RECC, Kentucky |
90 |
|
Owen Electric Cooperative, Kentucky |
90 |
|
Poudre Valley REA, Colorado |
90 |
|
Coweta-Fayette EMC, Georgia |
89 |
|
Farmers RECC, Kentucky |
89 |
|
Habersham EMC, Georgia |
89 |
|
Sam Houston Electric Cooperative, Texas |
89 |
|
South River EMC, North Carolina |
89 |
|
Coastal Electric Cooperative, Georgia |
88 |
|
Cotton Electric Cooperative, Oklahoma |
88 |
|
Eastern Illini Electric Cooperative, Illinois |
88 |
|
Four County EMC, North Carolina |
88 |
|
Medina Electric Cooperative, Texas |
88 |
|
Pioneer REC, Ohio |
88 |
|
Wright-Hennepin Cooperative Electric Association, Minnesota |
88 |
