Touchstone Energy Announces 19 Co-ops With
Top 5 ACSI® Scores for Q1 2024
Touchstone Energy® is pleased to recognize 19 member cooperatives that received the top five American Customer Satisfaction Index (ACSI®) scores for energy utility services among all cooperatives participating in measurement for Touchstone Energy in the first quarter of 2024.
The top five scores in that period ranged from 88 to 93, which compares favorably with electric cooperatives’ annual average score of 78, as reported in the syndicated 2024 ACSI Energy Utility Study.
Congratulations to the following Touchstone Energy member co-ops for their outstanding scores.
*Scores are included in this quarter's release based on the date the score was reported to Touchstone Energy by ACSI.
|
Touchstone Energy Cooperative |
Score |
|---|---|
|
Mississippi County Electric Cooperative, Arkansas |
93 |
|
Randolph EMC, North Carolina |
91 |
|
Roughrider Electric Cooperative, North Dakota |
91 |
|
South Plains Electric Cooperative, Texas |
91 |
|
Four County EMC, North Carolina |
90 |
|
Horry Electric Cooperative, South Carolina |
90 |
|
Jones-Onslow EMC, North Carolina |
90 |
|
North Arkansas Electric Cooperative, Arkansas |
90 |
|
Central Alabama Electric Cooperative, Alabama |
89 |
|
Medina Electric Cooperative, Texas |
89 |
|
Slope Electric Cooperative, North Dakota |
89 |
|
Southwest Arkansas Electric Cooperative, Arkansas |
89 |
|
Union Power Cooperative, North Carolina |
89 |
|
Blue Ridge Energy, North Carolina |
88 |
|
Brunswick EMC, North Carolina |
88 |
|
Coastal Electric Cooperative, Georgia |
88 |
|
Middle Tennessee Electric Cooperative, Tennessee |
88 |
|
South River EMC, North Carolina |
88 |
|
Wright-Hennepin Cooperative Electric Association, Minnesota |
88 |
